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    • Frequently Asked Questions


    General and Account Opening
    1. What is Budwisefunds ?
      1. Budwisefunds is an online robo advisory investment and wealth management company which helps investors to invest and multiply their wealth. Budwisefunds mission is to help you invest intelligently and smartly.
    2. What can I do with Budwisefunds?
      1. With Budwisefunds, you can make use of our years of expertise combined into smart algorithm based services and solutions to grow your wealth. We offer advice, insights and solutions to help you build and manage your investments.
    3. How can I open an account with Budwisefunds?
      1. To open a mutual fund investment account with Budwisefunds, please visit our website, www.budwisefunds.com and open your online account within 5 minutes. You can also get in touch with us via email/call, our certified investment advisors will be happy to help you to open your account and solve your queries (if any).
    4. What are the documents required to open online mutual fund investment account?

      1. To open an online mutual fund investment account all you need is:

        • One pp size photo
        • Cancelled cheque

         

        Identification ( ID ) Proof (List of documents admissible as Proof of Identity are mentioned below):

        • Pan card ( mandatory)
        • Aadhar Card
        • Passport
        • Voter ID card
        • Driving license

         

        Address Proof (List of documents admissible as Proof of Address are mentioned below):

        • Passport
        • Voters Identity Card
        • Registered Lease Sale Agreement of Residence
        • Driving License
        • Flat Maintenance bill
        • Insurance Copy
        • Utility bills like Telephone Bill (only Land Line), Electricity bill or Gas bill Not more than 3 months old
        • Bank Account Statement/Passbook – Not more than 3 months old
        • Proof of address issued by bank duly attested by their bank manager
    5. What are the charges payable to Budwisefunds to open mutual fund investment account?
      1. We at Budwisefunds do not charge any fee/charges for the opening of an investment account with us. Infact, it is a lifetime free account for our investors. We earn through trail revenue which we receive from mutual fund houses.
    EKYC
    1. What is E KYC?

      1. E-KYC (Electronic Know Your Customer) is a process using which a customer can be registered with least paperwork for verification purposes. Electronic KYC eliminates the need for filling and filing of physical paperwork to open up a mutual fund investment account with Budwisefunds.

    2. What are the steps required for E-KYC process?

      1. Following are the steps required for successful completion of E-KYC process:

        • Passport size photo
        • Camera in your laptop
        • PAN number (mandatory)
        • Aadhaar Card (mandatory)
        • Mobile Number
        • Email ID
    3. Who needs to be KYC compliant in India?

      1. Anyone who falls in the following categories must be KYC compliant in India: 

        • Resident and Non-Resident Indians
        • Joint Account Holders
        • Guardian of a minor
        • Claimants
        • Power of Attorney holders
    Systematic Investment Plan (SIP)
    1. What is SIP?
      1. SIP refers to Systematic Investment Plan. It is a planned and systematic investment strategy to accumulate and grow your wealth over a period of time. SIP requires an individual to invest a specific amount for a chosen period of time at regular intervals.
    2. What is the benefit of SIP?

      1. The foremost benefit of SIP is that it is better than one-time investment, especially when markets are volatile and risky. Predicting markets is difficult and that is why systematic investment plan (SIP) offered by Budwisefunds can help individuals stay on top of trends while ensuring proper returns on their investments.

        Another important benefit of SIP as compared to one-time investment is that the individual need not accumulate a large sum of money before making an investment. SIP investors can start with small and manageable amounts of money to start investing regularly. With Budwisefunds, you can start with as little as Rs.100 per month.

    3. When is the right time to start a SIP?
      1. Since SIP is a way of compounding your money through systematic investments at regular time intervals, the right time to start an SIP is as early as possible. The sooner you start investing, the faster your money will grow.
    Systematic Transfer Plan (STP)
    1. What is Systematic Transfer Plan (STP)?

      1. The process of transferring your already invested money from one mutual fund scheme to another is known as Systematic Transfer Plan or STP. Both of the schemes i.e, transferor and transferee should be with the same AMC. Thus, you will be required to invest your money in one scheme and then decide a minimum amount that will be transferred into other schemes or funds on periodic intervals.

        STP is a strategy suitable for investors who want to diversify their investment portfolio and/or reduce their risk. With STP, you can easily balance your returns on investment, even during volatile market conditions.

    2. What are the benefits of starting a Systematic Transfer Plan (STP)?

      1. The three benefits of choosing a Systematic Transfer Plan (STP) are:

        • Higher Returns: As compared to a savings account or a systematic investment plan (SIP), you can get more return on your invested money with a Systematic Transfer Plan (STP).

         

        Typically, people invest a lump sum amount of money in one fund and then continue to transfer money from one fund to another. This eliminates the risk associated with volatility in markets, giving you higher benefits.

         

        • Liquidity: If you choose to opt for a Systematic Transfer Plan (STP), your initial investment money will be invested in a fund as ‘liquid money’. It is known that liquid funds are expected to yield around 6.5% to 7% returns.

         

        Also, since the money invested by you in a Systematic Transfer Plan (STP) will be in liquid funds, you can take it out anytime for an emergency need or use.

    3. How can I invest in a Systematic Investment Plan (STP)?
      1. To invest in a Systematic Investment Plan (STP), you will have to create an account with Budwisefunds. Then , you have to select one liquid fund and one equity fund, so that you can invest your lumpsum money in liquid funds and from there, you can initiate STP into equity mutual fund scheme.
    Lumpsum
    1. What is Lumpsum investment?
      1. Lump sum amount refers to investing a sum of money in one go. For example, if you invest all your liquid money in a mutual fund, it will be called lump sum mutual fund investment.
    2. What is the difference between Lump sum Investment and Systematic Investment Plan?
      1. Lump sum investment is a one-time activity for a specific time period. Systematic Investment Plan (SIP) is a recurring activity that requires investing money every month. SIP is the best strategy to accumulate wealth over a period of time.
    3. What are the advantages of Lump Sum investment?
      1. Compared to monthly investments, a Lump Sum investment allows an investor to shell out money just once for an entire period of time. As the amount invested is usually a large sum, it is ideal for long-term money making strategy. Lump sum investing is usually preferred if an investor wants to create higher wealth as it requires a higher risk appetite to get high returns.
    Support
    1. How can I contact Budwisefunds?

      1. If you have any queries regarding investment, you can give us a call at +91 93199-52288 (8 am to 8 pm, Monday to Saturday) or you can write to us at care@budwisefunds.com.

        You can also click on the ‘Support’ section on our website, fill up your details with your query and submit. We will get back to you at the earliest.

    About Mutual Funds
    1. What are Mutual Funds?
      1. Mutual Funds are a pool of money that gets collected from a large pool of investors who share a common financial goal. The money collected in this pool is further invested into different market securities to reduce risk, diversify investment and get better returns over time but within the overall investment objective of the particular scheme. The common pool of money is managed by an investment manager who uses professional skills, knowledge and experience to generate profits for the investors.
    2. How do Mutual Funds generate profit?

      1. Mutual Funds generate profit in the following ways:

        • The income received by mutual funds as a form of interest/dividend over a period of time
        • Selling underlying securities/shares at a higher price.
    3. What are the benefits of investing in Mutual Funds?

      1. Mutual Funds are one of the best and safest ways to multiply your wealth over a period of time. Here are the major benefits of investing in mutual funds:

        1. You can get better returns even with a small investment.
        2. They are flexible in nature in terms of features and options.
        3. Higher transparency and easy tracking of your money.
        4. You can get tax benefits and create wealth over a period of time.
    4. What are the types of mutual funds one can invest in?

      1. 1. On the basis of objective :

        • Equity
        • Debt
        • Hybrid
        • Solution oriented
        • Other schemes

         

        2. On the basis of structure :

        • Open ended
        • Closed ended
    5. What is large cap, mid cap and small cap?
        • Large Cap: 1st -100th company in terms of full market capitalization
        • Mid Cap: 101st -250th company in terms of full market capitalization
        • Small Cap: 251st company onwards in terms of full market capitalization
    Net Asset Value (NAV) timings applicability
    1. What is the Net Asset Value (NAV) of a mutual fund scheme?

      1. NAV or Net Asset Value refers to the net value of a fund per unit.  The Net Asset Value (NAV) of a fund is calculated using the closing price at the end of a trading day. The NAV is the combined market value of the shares, bonds and securities held by a scheme on any particular day minus permitted expenses and charges.NAV per Unit represents the market value of all the Units in a mutual fund scheme on a given day, net of all expenses and liabilities plus income accrued, divided by the outstanding number of Units in the scheme.

        For example – if the total value of a mutual fund scheme is INR 20,000 and if the total number of units issued are 1000, then the Net Asset Value (NAV) is 20.

    2. What is NAV timings applicability?

      1. A.    Equity oriented funds and debt funds (except liquid funds) in respect of purchases less than Rs. 2 lakhs
        •    Transaction - Purchase and Switch ins
        •    Cut off Timings - 3.00 p.m.
        •    Applicable NAV - Same day NAV if received before cut off time else next business day NAV for applications received after cut off time.

        B.    Equity oriented funds and debt funds (except liquid funds) in respect of transaction equal to or more than Rs. 2 lakhs
        •    Transaction - Purchase and Switch ins
        •    Cut off Timings - 3.00 p.m.
        •    Irrespective of the time of receipt of application, NAV of the business day on which the funds are available for utilisation before the cut-off time of that day is applicable

        C.    Liquid fund
        •    Transaction - Purchase and Switch ins
        •    Cut off Timings - 1.30 p.m.
        •    Applicable NAV - Previous day NAV if received before cut off time and funds are realised or if received after cut off time, NAV of the day previous to funds realisation.

        D.    Eqity oriented funds, Debt funds (other than Liquid funds)
        •    Transaction - Redemptions and Switch outs
        •    Cut off Timings - 3.00 p.m.
        •    Applicable NAV - Same day NAV if received before cut off time else next business day NAV for applications received after cut off time.

        E.    Liquid funds
        •    Transaction - Redemptions and Switch outs
        •    Cut off Timings - 3.00 p.m.
        •    Applicable NAV - NAV of day immediately preceding the next business day, if received before cut off time else next business day NAV for applications received after cut off time.

    Regulation/Compliance
    1. Are mutual funds in India regulated?
      1. Yes, a mutual fund in India is regulated by Securities and Exchange Board of India (SEBI).
    2. Who regulates Budwisefunds Capital Advisors Private Limited (Budwisefunds) in india?
      1. Yes, Budwisefunds is regulated by AMFI (Association of Mutual Funds in India). Our ARN no. is 152231, issued by AMFI. Our company identity no. (CIN) is U67190DL2018PTC336537 and is issued by Ministry of Corporate Affairs (MCA).
    3. Whom to approach in case of any complaints against Mutual Fund Company?
      1. The investor can approach SEBI thorough their Sebi Complaints Redress System (Scores) portal.
    4. Whom to approach in case of any complaints against Budwisefunds.com?
      1. The investor can approach Budwisefunds senior management team through grievances@budwisefunds.com.You will receive a response within 7 working days.In case of no answer/unsatisfactory answer, the investor can approach SEBI thorough their Sebi Complaints Redress System (Scores) portal.
    Nominations
    1. What is nomination?

      1. Nomination is the process wherein the investor can fill a form called nomination form through which he/she can specify the name of person to whom the mutual fund company can pass on the investment amount in case of any mishappening/death of the investor.

        If the nominee is a minor, then a guardian name has to be specified in the nomination form. In the case of joint holding, every unit-holder will have to sign the nomination form.

        Nomination is very important and every investor must/mandatorily should fill the nomination form carefully.

    2. What is the difference between nomination and will?

      1. In joint holding, if one holder dies, then the Units will continue to be held by the surviving joint holder/s but if the sole Unit-holder or all joint holders die/s, then the Units will be transferred to the nominee.

        Before the transfer is effected, the mutual fund will insist on the KYC documentation from the nominee, death certificate/s of the deceased and an indemnity bond against any future problems for the mutual fund company arising out of the transfer.

        It is important to note here that nomination is only an authorization for the mutual fund company to transfer the units to the nominee in the event of demise of the unit-holder.It does not give the nominee, absolute ownership over the amount of money received until he/she proves his/her legal heirs status.

        Professional advice on inheritance issues and preparation of Will is strongly advised.

    NACH
    1. What is NACH?
      1. NACH (National Automated Clearing House) refers to a web based centralised platform launched by National Payment Corporation of India as an electronic clearing system for transactions. It is useful for interbank high volume low value transactions which are repetitive and periodic in nature. Mutual Fund houses uses NACH system for the investors systematic transactions. At Budwisefunds, we take NACH mandate in favour of respective mutual fund house for an amount upto two lacs rupees only.
    I SIP
    1. What is I SIP?
      1. I SIP refers to Internet based Systematic Investment Plan. I SIP allows investors to start their SIP in a secure and paperless way through Budwisefunds. The investors can start their I SIP after adding an asset management company as a biller in their bank account through internet banking. The investor should have access to their internet banking for I SIP initiation.
    2. How I SIP works?
      1. Every month or as per the frequency selected by the investors while filing online mutual fund application form, the bank will receive bill from the mutual fund company. The bank will honour the bill as and when it receives the same. Also, the investors should opt for auto pay, so that the bank can honour the obligation as and when it receives the bill from the mutual fund company.
    3. What are the modes of payment available at bank’s end for I SIP?

      1. Typically, your bank will provide you the following options for payment:

        • Auto Pay: the SIP amount will be deducted automatically
        • Manual Pay: the SIP amount will be paid after getting approval from the investors.

         

        At Budwisefunds, we encourage our investors to opt for AUTO PAY for the smooth functioning of their SIP’s.

    X SIP
    1. What is X SIP?
      1. X SIP refers to Exchange Systematic Investment Plan under which multiple SIPs can be registered under one account. The mandate has to be in favour of BSE LTD., our transaction partner. The TAT for the mandate is 21 working days. Once your mandate gets registered with BSE Ltd., then the investor can invest in a number of SIP's of different companies with one mandate.
    2. How X SIP works?
      1. Every month or as per the frequency selected by the investors while filing online mutual fund application form, the bank will receive bill from the BSE Ltd. The bank will honour the bill as and when it receives the same. Also, the investors should opt for auto pay, so that the bank can honour the obligation as and when it receives the bill from the BSE.
    Portfolio Reports
    1. What is portfolio report?
      1. A portfolio report is a summary/record of all mutual fund holdings held by the investors with Budwisefunds. It shows the client particulars with the mutual fund holdings.
    2. How it is useful for the investors?

      1. The investor will get to know about the portfolio performance. At Budwisefunds, you can create various types of reports like summary report, transaction report, capital gain report etc.  

    3. How can I get my portfolio report?
      1. The client will get the portfolio report through an email in the first week of every month. The client can also place a request through the support section or can write an email to customer service at care@budwisefunds.com.
    Account Statements
    1. What is account statement?
      1. It is a statement showing the financial and non financial transactions done by the client in their folio. This statement is generated and sent by the mutual fund companies to the clients on a periodic basis or on demand.
    2. What is consolidated account statement (CAS)?

      1. It is a common statement sent by post/email every month to the investor by Asset Management Companies (AMC). The investors will be identified across all AMC’s by their PAN.

        If there are no transactions in a folio during a six month period, then CAS detailing mutual fund holding across all schemes at the end of (Mar/Sept) shall be sent by post/email by the 10th of the following month.

    3. How can I get my account statements?
      1. You can place a request through our support section or can place a request at care@budwisefunds.com.
    Difference between Growth Option and Dividend Option
    1. What is the Difference between Growth Option and Dividend Option?

      1. Growth option

        The investor’s money will grow in the fund. There is no tax to be paid on an accrual basis as we pay for other instruments like FD. Growth is the best option when the client is looking to accumulate wealth over a period of time.

        Dividend option

        The investor has two choices – Payout and Reinvestment. In dividend payout, the investor receives dividend on a regular basis subject to the distributable surplus of the particular scheme. Usually, it works when the investor is looking for some regular amount in intervals in lieu of one time investment/regular investment. In dividend reinvestment, the payout money will get reinvested in the same scheme. For more information as to which option is best for the investor, contact our customer support.

    Unit Holdings
    1. What is unit holdings?
      1. The investors investment in mutual funds is represented by number of units acculumulated over a period of time. The more units the investors accumulate, the more value of investment will gets created. Whenever the investors invest money in a mutual fund scheme, the units gets allotted based on the day's NAV.
    Power of compounding
    1. What is compounding?
      1. Compounding means an increase in the value of money as principal and interest, both get reinvested. The investor earns interest over interest. That's why it is called the Eight Wonder of the World.
    2. How it helps the investors in the long run?
      1. In the long run, when you earn interest over interest , then your portfolio growth is exponential.
    Redemption
    1. What is redemption?
      1. Redemption is the process through which the investor can withdraw money from the mutual fund scheme.
    2. How much time it will take to receive the money in my bank account?

      1. It depends on the cut off timings as mentioned in NAV section of FAQ. Normally it takes 1-3 working days to get the money in your bank account.Also it depends upon the type of scheme you have invested in.

        • For Liquid Funds - It takes around 1 working day to get back money. There are some instant redemption schemes where you get money immediately. Use Budwisefunds super savings fund to park your surplus lying in your bank account.
        • For Debt Funds - It takes around 2 working days. 
        • For Equity Funds - It takes around 3 working days.
        • For ELSS Funds – You cannot withdraw from ELSS schemes before 3 years. After 3 years, you can withdraw and it usually takes around 3 working days.

        Note:

        • Kindly check the taxation aspect on the returns as you may end up paying short term capital gains tax on equity funds if you withdraw your funds before one year.
        • Kindly check the exit loads as most of the equity and debt funds (other than liquid funds) have exit loads if you redeem the money before one year.
    3. What is the process to redeem money from mutual funds?
      1. If you are investing through Budwisefunds, then redemption is a one click process.
    Goals
    1. What is goal?
      1. In financial terms, goal is a future amount of money which an individual intends to achieve by placing lumpsum/SIP amount regularly over a period of time. A goal can be child education,child marriage,retirement,vacations,tax planning etc.
    2. How Budwisefunds can help me in achieving my goals?

      1. Budwisefunds provides useful and user-friendly calculators to calculate your amount required in future. You can invest with one of India’s best mutual fund investment platform, BUDWISEFUNDS.

    Super savings fund
    1. What is super savings fund?
      1. It is a facility provided to an investor (salaried/businessmen/retired) wherein they can park their surplus money. It is a best alternative to savings account or current account. Also, you can get your money back into your account within a day.It offers yearly interest rate as high as 7% p.a. and also there is no any penalty on partial withdrawls. Budwisefunds online portal allows you to park/withdraw your money in a click. To know more, contact Budwisefunds now.
    NRI
    1. Who is an NRI?

      1. To become an NRI, the investor needs to satisfy the below mentioned conditions:

        • A person who is staying outside of India for more than or equal to 182 days in the current financial year.

        Or

        • A person who has stayed in India for atleast 60 days during the current financial year and have also stayed in India for atleast 365 days in total during the four previous four financial years.
    2. What are the documents required to invest money in india?
        • Copy of pan card
        • Copy of passport
        • Copy of Indian address proof
        • Copy of overseas address proof  
        • Tax identification number
    3. What are the special services provided by Budwisefunds to NRI?

      1. Budwisefunds offers anytime (24*7) advisor helpdesk option for NRI’s. We understand the time difference between India and other countries, that’s why we are offering industry first anytime advisor helpdesk option for our NRI investors.  

        Our exclusive helpdesk number for NRI investors is 93199 53388.

        Note: The investor is required to schedule an appointment (email/whatsapp) during our regular working hours which is 8 a.m. to 8 p.m. (Mon-Sat).

    4. What are the various types of accounts used by NRI’s to make investment in India?

      1. Majorly, the NRI is using below mentioned types of account to invest their money in India:

        • NRO (Ordinary Non Resident Rupee Accounts): NRO is an account for non-resident Indians who want to manage their income earned in India only. It is a good choice for non-residents who want to manage and increase their funds in the country only. This account is used for managing their money in India on non repatriable basis.

         

        • NRE (External Non-Resident Rupee Accounts)/FCNR account: NRE is an account for non-resident Indians who want to invest their income in India earned abroad. Thus, it is a good choice for non-residents who want to deposit foreign currency and withdraw money in Indian currency. It allows a person to deposit money only in foreign currency and is on repatriable basis.
    5. Why do NRI’s invest in India?
        • To earn better returns as India is a growing country.
        • To diversify their portfolio across different countries.
    6. Is NRI’s from USA and Canada are allowed to invest in India?

      1. Presently, only few AMC’s are accepting money from these two countries. The exhaustive list is not available as of now. You can contact Budwisefunds customer service advisor before investing your money.

    Value added services
    1. What are the value added services provided by Budwisefunds to their investors?
      1. Apart from one of India's best mutual fund investment platform, Budwisefunds provides many more value added services to its investors.To know more, login to our investment portal or contact our customer service advisor.
    Contact us
    1. How can we contact you?
      1. Please refer contact us page and grievance page.
    Security
    1. Is your portal fully secured?
      1. All of our transactions are passed through our transaction partner BSE (Bombay Stock Exchange) and is fully secured and firewall protected.
    Registrar
    1. Who is registrar?
      1. AMCs uses third party company for their back office transactions. These third party companies are called as registrar. These registrars are regulated by SEBI.
    2. Name the mutual fund registrars operating in India for mutual fund back office?
      1. Presently, we have two major registrars namely CAMS and Karvy. Besides this, Franklin, Sundaram and BNP Paribas have their own in house back office team.
    Returns
    1. What is absolute returns?
      1. Absolute returns measures gain or loss in a portfolio expressed as a percentage of invested amount.Suppose the client has invested Rs. 1000 three years ago and now the current value is Rs.1500, then absolute gain is Rs. 500 and in percentage terms, it is 50%.
    2. What is XIRR?
      1. It is an extended IRR (internal rate of return) when different investment in different point of time (irregular intervals) is made in a mutual fund. It shows the client per annum rate of return and the investor can use the same for comparison with other financial products.
    3. What is CAGR?

      1. CAGR means compounded annualized growth rate. It shows an investor the average per annum rate of return generated by his mutual fund investment. Suppose, the client has invest Rs.12,000 and after five years, its value is Rs.22,991 then CAGR is

        22991 = 12,000(1+CAGR)^5

        Therefore, CAGR is 13.90% p.a.

    Transaction charges
    1. What do you mean by transaction charges?

      1. SEBI has allowed a transaction charge per subscription of Rs. 10,000/- and above to be paid to distributor of the Mutual Funds products. The transaction charge, if any, is deducted by the AMC from the subscription amount and paid to the distributor; and the balance shall be invested.

        Type of Investors Transaction Charges (Rs.) (for purchase/subscription of Rs. 10,000 and above)
        First time mutual fund investor Rs. 150/-
        Investors other than first time mutual fund investors Rs. 100/-


        In case of investments through SIP, Transaction charges(s) are deducted only if the total commitment (i.e. amount per SIP installment × Number of installment) amount to Rs. 10,000 or more. The Transaction Charges(s) is deducted in four equal installments.

        However, Transaction Charge(s) will not be deducted if purchase amount is less than Rs. 10,000

    2. Does Budwisefunds take any transaction charges for buying mutual funds in their portal?
      1. We at Budwisefunds do not charge any transaction charge from its investors for using our mutual fund investment platform. That's why we called it lifetime free investment account.
    Systematic withdrawal plan (SWP)
    1. What is SWP?

      1. SWP is the process through which an investor can withdraw a fixed amount for a fixed term. The choice of frequency is with the investor like monthly, quarterly, half yearly or yearly .

    2. How it helps the investor in their retirement planning?

      1. SWP allows the investors to park their retirement corpus in debt funds and from there, the investor can withdraw a fixed amount for a fixed period of time. To know, how SWP can help you in your retirement planning, contact Budwisefunds.com now.


    If you still have any other questions/ queries in mind, do not hesitate in contacting us.

    care@budwisefunds.com
    +91-9319952288

    +91-9319952288

    8AM - 8PM (Mon - Sat)